Zebra’s Retail Shopper Study shows heightened delivery expectations by consumers. New TC20 and TC25 rugged mobile computersenable enterprises to gain real-time visibility on-site and on the field.
NEW DELHI, India – March22, 2018 – Zebra Technologies Corporation(NASDAQ: ZBRA), the market leader in rugged mobile computers, barcode scanners and barcode printers enhanced with software and services to enable real-time enterprise visibility, todaylaunched the newTC20 durable mobile computer andTC25 rugged smartphone in India.
Zebra has leveraged decades of enterprise innovation in TC2-series to revolutionize the Small- and Medium-Businesses (SMB) market where the use of outdated pen and paper systems and fragile, underpowered consumer devices is widespread. The TC20 is a light weight, durable and long lasting mobile device developed for indoor use by in sectors such as retail and hospitality. While the TC25will allow real-time operational visibility on the field for SMBs in the logisticsor services industries. With better insights, enterpriseswill be able to deliver an enhanced positive experience to delight their customers.
Zebra also released the TenthGlobal Retail Shopper Study whitepaper, which shows the expectations of shoppers today – further highlighting the need for businesses to adopt real-time visibility technologies in their operations. The study reveals that shopper expectations for merchandise delivery are continuing to rise as 69% of shoppers surveyed in APAC expect next-day and same-day shipments.
KEY FACTS – TC20 and TC25
KEY TENTH ANNUAL SHOPPER STUDY FINDING HIGHLIGHTS
Ryan Goh, Vice President and General Manager, Asia Pacific, Zebra Technologies
“Based on Zebra’s Retail Shopper Study, today’s consumers are technology-savvy and have high expectations for their on-demand shopping needs. Retailers are increasingly turning to an omnichannel fulfilment, where real-time visibility becomes more important than ever. Retailers need to ensure they have what the shopper wants, when and where they want it, or shoppers will buy somewhere else – and may never come back.We are seeing many retailers leveraging visibility technologies to offer better fulfillment options, faster deliveries, and a seamless consumer experience.”
Deep Agarwal, Regional Sales Director – India, Zebra Technologies
“Zebra offers the industry’s largest range of Android mobile computers and the introduction of the TC20 mobile computer and TC25 rugged smartphone reinforces our position as a leader in the enterprise Android space. Until now, small- and medium-sized businesses had limited options: either struggling with the risk and frustration of using consumer devices or running their operations manually with pen and paper. The cost-effective TC20 and TC25 gives SMBs a better choice while delivering a powerful customer experience.”
With the unparalleled operational visibility Zebra (NASDAQ: ZBRA) provides, enterprises become as smart and connected as the world we live in. Real-time information – gleaned from visionary solutions including hardware, software and services – give organizations the competitive edge they need to simplify operations, know more about their businesses and customers and empower their mobile workers to succeed in today’s data-centric world. For more information, visit www.zebra.com or sign up for our news alerts. Follow us on LinkedIn, Twitter and Facebook.
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